shipping Policy - LuxeGlobal
At LuxeGlobal, we specialize in high-precision moissanite jewelry and premium timepieces. Each piece undergoes a rigorous quality control and certification process before shipment to ensure lasting brilliance and durability.
Estimated Delivery Times
United States, Canada & Germany
• Watches: 7 – 10 business days
• Jewelry (chains, rings, pendants): 12 – 15 business days
Rest of the World
• Watches: 9 – 12 business days
• Jewelry (chains, rings, pendants): 15 – 18 business days
Why does jewelry take longer?
Unlike our ready-to-ship timepieces, each piece of LuxeGlobal jewelry is individually perfected. This artisanal process includes manual stone setting and a final GRA certification check, ensuring your jewelry meets the highest international standards before it leaves our hands.
Shipping Details & Security
• Fully insured shipping: Every order is 100% insured by LuxeGlobal until it reaches your doorstep.
• Processing time: Please allow 1–3 business days for our quality control team to verify your moissanite stones and prepare your luxury packaging.
• Customs & duties: For international orders, LuxeGlobal works with premium couriers to ensure a smooth delivery process. Please note that any local customs fees are the responsibility of the customer.
If you have any questions regarding your order, our dedicated support team is available to assist you at any time.